Monday, December 19, 2011

My current obsession - Sam Edelman Wedges

When I first saw these pair of sky high wedges on InstaGram, I seriously fell in love...hard! So I went to the local Nordstrom to buy the shoes, but unfortunately they were out of stock. I was crushed! The sales assistant said the shoes were a special edition - part of the Holiday 2011 collection. Whatever. I didn't really care. All I wanted was the shoes. Fortunately, he was quite helpful. He checked Nordstrom.com for me and it showed that the store still had some...at least a few pairs left. So he took my order bla bla bla.. he said within 5 days I would get my shoes. Low and behold, on the fifth day, I got a shocking email from Nordstrom. My order was cancelled! The email stated that the shoes were no longer available. They even removed the shoes from the website. Even SamEdelman.com did not have them anymore. I was so upset. I really wanted the shoes. So I went to Twitter and tweeted Nordstrom, asking: "why this thing always happen? Why my order was cancelled, again? This wasn't the first time!". Well, I got a reply from a CS asking if I could provide him with more info through a Direct Message. So I did. He said he would check the availability for me. Half an hour later, I got a phone call. I was so excited when the CS (His name is Michael by the way!) said there's one Nordstrom somewhere in Texas still had one pair left and the sales assistant from there would be calling me soon. So I waited...and waited...but no phone call. =/ I ended up bugging the CS on Twitter again asking him to call the Texas store for me. He did, twice! He promised that someone would be calling me soon. I guess the store was really busy. Finally, at the end of the evening, I got a phone call from Texas! Yay! The sales person took my credit card info and processed my order. :) I was soooo happy! I give Nordstrom Customer Service (Twitter especially) an A ++++++. Great customer service! Anyway, here are the shoes!! They arrived within 3 days. :) And yes, I am seriously in love with them. They are so cute, and sexy! ;)







So.... what are your current favorite shoes? Do share!

X.O.X.O

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